Curated by BPI Network staff
The BPI Network continuously monitors and curates news, articles, reports, blogs, and rich media content about the ideas, events, personalities and trends that are shaping today’s business innovation landscape.
The Innovator's Field Guide: Market Tested Methods and Frameworks to Help You Meet Your Innovation Challenges There are plenty of books out there on innovation, but none of them answer this central question: What are the practical steps and actionable approaches for building an innovation capability and culture within your organization...
Dr. Natalie News
Dr. Natalie Petouhoff is the VP and Principal Analyst at Constellation Research. Dr. Natalie’s research is among the top in the world, respected for over 20 years because of her ability to tackle difficult subjects like connecting social media and traditional function department’s initiatives to the bottom-line and creating the world’s first social media return-on-investment calculator.
Dr. Natalie's blog focuses on Customer Facing Applications To Create Great Customer Experiences. Her discussions focus on two main areas: representing consumer expectations and experiences, and helping companies to create customer experiences that create magnetic brand loyalty.