All Reports

Increase Your Pace in the E-commerce Race

Rating the State of Consumer Supply Chains

Industry executives are up against the unrelenting success of e-commerce giants, making rapid and efficient home delivery an existential issue, as well as a major competitive opportunity. But how do they make it happen for their own brands? More »

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Digital Enterprise Execution: Ailing or Excellent?

Are companies gaining business lift from the digital shift? According to a new survey of senior corporate executives, entitled “Digital Enterprise Execution: Ailing or Excellent?”, there’s unanimous validation of the business gains from digital transformation, but it’s not entirely due to strategic leadership from the corner office. More »

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Authentication Frustration

How Companies Lose Customers in The Digital Age

This new report explores the new imperative to ensure secure, seamless and expedited authentication. The end goal being greater customer value, retention and growth. This is a must read for marketers and other business leaders seeking to improve their brand’s digital experience in today’s connected economy. More »

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Humanize + Optimize The Way You Recognize Every Customer + Contact

Using Frictionless Biometrics Across All Channels of Engagement

This study explores the critical need to simplify and unify identity verification in today’s digital economy. Our research includes in-depth conversations with 12 business leaders across marketing, digital experience, customer support, identity and security, as well as the findings from a major survey of 2,000 consumers expressing high levels... More »

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Bringing Simplicity to Multi-Cloud Complexity

Advancing Data Connectivity, Logistics and Value

Organizations worldwide are struggling to turn growing volumes of structured and unstructured data into readily available decision support for meaningful insights and actions. More »

All Programs

Increase Your Pace in the ECommerce Race

How to Build Exceptional, Scalable & Sustainable Supply Chains for Greater Operational Performance

This thought leadership initiative to advocate the reinvention and scaling of digital commerce supply chains. This includes infrastructure, back-end and front-end systems, and processes in light of the rapid transition of commerce to an online, hyper-cost-sensitive, to-the-home, next-day/same-day delivery model.   Initiative Details »

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Unify How You Verify

Humanize + Optimize the Way You Recognize Every Customer + Contact Using Frictionless Biometrics

This campaign seeks to explore and evangelize the importance of cross-channel identity assurance in today’s connected economy. This centers around the use of biometric onboarding and authentication for delivering convenient and secure customer experiences that drive revenue, retention, satisfaction & regulatory...   Initiative Details »

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Bringing Simplicity To Multi-Cloud Complexity

Advancing Data Connectivity, Logistics and Value

This initiative aims to explore the forces, factors, challenges and requirements driving the need for improved data logistics in today’s multi-cloud world.   Initiative Details »

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Powering PDF Users in Banking and Finance

In this report, BPI Network explores the journey banking and finance companies are taking to going paperless while empowering their employees and cutting costs.   Initiative Details »

All Commentary

AI Adoption Angst: 9 Ways Leaders Are Suffering Inadequate Implementation

By Joe Hart

The AI Dilemma: Why leaders are struggling with deficient workplace adoption and employee upskilling opportunity loss. More »

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Big Company Frustration Over Applied Innovation

By Jonathan Tofel and Carolina Sasson

Big CPG companies face many hurdles on the road to strategic innovation, which has stymied their growth. But they can choose to overcome them by embracing an entrepreneurial mindset. More »

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When it comes to Innovation, Startups and Big Companies Share Some Common Approaches

By Karyl Scott

How can larger, more established companies foster the innovative nature of Startups? To address the innovation challenge, AT&T has taken two giant steps toward building an innovation culture. The first is an internal program called the Pipeline in which 5,000 ideas per month have been submitted since the program was launched in 2009. The... More »