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Driven by increasing competitive, regulatory and market pressures, the pace of business today is accelerating rapidly. As a result, enterprises are confronted by the need to strengthen and hone their capacity to both anticipate and respond to change. While executives have long suggested that this is a top priority, the evidence suggests that signifi cant roadblocks continue to exist within this journey. As a result, important questions are being asked today of all businesses: Where are companies in this evolutionary process of becoming more nimble, responsive and perceptive creatures of their competitive environments? Which areas of their business are most critically in need of change? What is the role of IT in enabling this transformation, and how satisfied are executives with their progress...